Use Cases
These guides show how Open Astra's features combine to solve real problems — from support automation to compliance to running a full agent ops team. Each one starts with the business outcome, gives you the configuration, and gets you to production in hours. Every use case works with both the Solo ($99) and Team ($199) license.
End-to-end guides
| Use case | What you'll build | Key features used |
|---|---|---|
| Support Automation | Agents handle L1 support across Slack, email, and Teams — escalating to humans only when they can't resolve | Channels, escalation chains, knowledge base, standups |
| Automated Code Review | Multi-agent review swarm that checks security, performance, and style on every PR | Code review swarm, pair sessions, team KB, webhooks |
| Research Pipeline | Autonomous research agent that delivers structured reports with source citations | Deep research, memory, knowledge graph, workspace files |
| Compliance-Ready Deployment | Pass audit requirements with tamper-proof logging, GDPR erasure, and consent management | Audit log, GDPR, consent, data policies, IP allowlist |
| Agent Ops | Run a team of specialized agents with health monitoring, cost control, and automated task routing | Team formation, health, work queues, costs, quotas |
How to use these guides
Each guide follows the same structure:
- Outcome — what you'll have when you're done
- Architecture — which agents, channels, and tools are involved
- Configuration — the
astra.ymlsnippets and API calls to set it up - Operations — how to monitor, tune, and maintain the system
You can mix and match features across use cases. The support automation guide uses escalation chains, but you could add those to your code review setup too. These guides are starting points — the platform is flexible enough to build whatever workflow your team needs.